Due to the nature of our products – Heavenly Strings only offers refunds under certain circumstances. If you feel like you have made your purchase in error – please reach out to us via our Contact Us page and we can help you out with your refund!
Your personal information is collected only to process your order and maintain financial records for accounting purposes. We will not sell your information nor send and marketing emails to you unless you have signed up for our newsletter.
Of course. HeavenlyStrings.org uses an encrypted connection to process your payment through our merchant account/ gateway. Stripe handles all of this websites credit/debit transactions and are known for their safety and security.